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Privacy Policy

1. NAVIGAL respects your privacy and is committed to protecting your personal data. When we process your data for purposes other than directly fulfilling our contractual obligations, we do so for certain legitimate business purposes. By accessing our digital platforms, you declare that you have read, understood, and consented to the manner and methods by which we process your data.

This policy informs the precautions we take when using your personal data, whether collected when you visit the website (https://www.navigal-ts.com/) or otherwise.

2. MEANS OF COLLECTION AND DATA WE COLLECT

Our primary means of collecting personal data are:

  • Through the use of our website;

  • Personal or telephone contact;

  • Digital contact (email or social media);

  • Surveys, including credit/trade reference surveys;

  • Inquiries/requests for goods and services;

  • Provided business cards.

We may collect, use, store, and transfer different types of personal data that we group as follows:

Registration: when you fill out the form on the homepage of the website, we collect your full name, email, purpose, industry segment, message, and how you found us;

Technical data: includes the IP address (Internet Protocol), your login data, type and version of browser, configuration and time zone location, browser plug-in types and versions, operating system, and platform, and other technology on the devices you use to access the website;

When you contact us: we may collect personal information about you when you contact us. This information is used to verify your identity and respond to your inquiry;

Information obtained from third parties: we may collect personal information from third parties. These third parties may include companies that provide services to us (i.e., service providers) and companies within our group;

Usage data: includes information about how you use the website, products, and services;

Marketing and communication data: includes your preferences in receiving our marketing contacts and those of third parties and your communication preferences;

Other information: We may collect additional data about you in ways not specified here. In these cases, we will endeavor to inform you in advance about how we will use your information.

3. HOW YOUR PERSONAL DATA IS COLLECTED?

We collect your personal data if you provide them consciously. By providing us with your data, you expressly agree that we process them in accordance with the terms of this Privacy Policy.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Generally, we will use your personal data in the following circumstances:

When executing the contract or when we are about to enter into it;

When applying the legitimate interests of NAVIGAL (or third parties), as long as they do not affect your interests and fundamental rights or replace them;

When complying with a legal obligation.

Legal bases and purposes for which we will use your personal data:

Legitimate interest: means the company's interest in conducting and managing our business so that we can offer the best service/product and the best and safest experience.

Performance of Contract: means processing your data where necessary for the performance of a contract to which you are a party or taking steps at your request before entering into such a contract.

Compliance with a legal obligation: means processing your personal data where necessary to comply with a legal obligation to which we are subject.

Marketing: We may use your identity, contact, technical, usage, and profile data to form a view of what we think you might want or need, or what might be of interest to you. This is how we decide which products, services, and offers might be relevant to you (we call this marketing). You will receive marketing communications from us if you have requested information or purchased goods or services and have not opted out of receiving such marketing.

Third-party marketing: We will obtain your express consent before we share your personal data with third parties for marketing purposes.

5. DATA SHARING WITH THIRD PARTIES

We share your data with companies within our group to promote and market our services. We require all third parties to respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We may also share your information with our service providers or group companies to fulfill our service commitment to you and/or to enable them to perform certain functions on our behalf, such as sending emails, analyzing data, providing marketing assistance, processing payments, and providing customer service. Service providers will have access to your personal information to the extent necessary and may not use it for other purposes.
 

Third-party Links
 

Our website may include links to third-party websites, plugins, and applications. Clicking on these links or activating these connections may allow third parties to collect or share your data. NAVIGAL has no legal relationship with these third-party websites, and we are not responsible for their privacy statements. When you leave our website, we recommend that you read the privacy policy of all the websites you visit.

6. INTERNATIONAL TRANSFERS

We conduct import and export of products and services to various countries around the world, continually transferring data internationally. We ensure that the companies we engage with maintain the same level of personal data protection as we apply here in Brazil. If, by chance, the level of protection is lower than what we apply here, we will resort to Brazilian protective norms.

7. DATA SECURITY

We have established appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Additionally, we limit access to your personal data to employees, agents, contractors, and other third parties. They will only process your personal data according to our instructions and are subject to a duty of confidentiality.

8. DATA RETENTION

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, criminal, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in relation to our relationship with you.

9. REVOKING CONSENT

When you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions. If we need to use your personal data for unrelated purposes, we will notify you and explain the legal basis that allows us to do so. Please note that we may process your personal data without your knowledge or consent in accordance with the rules above where this is required or permitted by law.

10. COOKIE POLICY

A cookie is a small file that is placed and stored on your browser. Cookies allow the owner of a website to differentiate between activities performed on your device and those of other users of the site. Each website can send its own cookie to your browser or device if browser preferences allow. We only use essential cookies for the operation of our site, which includes cookies that help us understand how users navigate our site so that we can improve the overall experience without identifying or profiling you or any other user individually.

You can configure your browser to restrict the use of cookies; however, some features of our site may not function as expected. See how this feature works in your browser:

INTERNET EXPLORER

MOZILLA FIREFOX

GOOGLE CHROME

SAFARI

OPERA

MICROSOFT EDGE

11. FUTURE UPDATES TO PRIVACY POLICY

Navigal reserves the right to update and amend this PRIVACY POLICY at any time, subject to constant review. Updates to this policy will be published on this website.

12. COMPLAINT OR INQUIRY

If you have any questions or complaints related to the processing of your data, please contact us via email: privacy@navigal-ts.com

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